Item Tag Business & Finance

Author: Marshall Goldsmith, Mark Reiter. But getting it right is tricky. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget?Triggers confronts head-on the challenges of behaviour and change, looking at the external factors (or 'triggers') - both negative and positive - that affect our behaviours, our awareness of when we need to change, our willingness (or otherwise) to do so and our ability to see the change through.